“How are you?”- What a Brit expects you to answer
Sometimes it’s the little things that throw you. How are you? is a seemingly simple question that can cause a lot of uncertainty. What can you reply? Let’s look at two different situations: when you’re asked by someone you know and when you’re asked by someone you don’t know. When you’re asked by someone you […]
Networking: Ending conversations on a positive note
A client recently mentioned how uncomfortable she felt networking at conferences. When I asked her for more details, I discovered that she’d actually made useful contacts and really enjoyed some conversations. So what made these situations so awkward for her? Her answer: “I just don’t know how to end a conversation and move on. […]
Getting tough – without getting nasty
– Every month, colleagues at your company’s other locations send you their headcount figures, so that you can compile a report for the whole of Europe. One particular colleague never sends her figures on the agreed date, you always have to send her a reminder. – A colleague discovered some information which you’re […]
