18 June

Networking: Ending conversations on a positive note

Networking: Ending conversations on a positive note

  A client recently mentioned how uncomfortable she felt networking at conferences. When I asked her for more details, I discovered that she’d actually made useful contacts and really enjoyed some conversations. So what made these situations so awkward for her? Her answer: “I just don’t know how to end a conversation and move on. […]

8 October

Getting tough – without getting nasty

Getting tough – without getting nasty

    – Every month, colleagues at your company’s other locations send you their headcount figures, so that you can compile a report for the whole of Europe. One particular colleague never sends her figures on the agreed date, you always have to send her a reminder. – A colleague discovered some information which you’re […]

10 October

Three ways to handle intrusive questions

Three ways to handle intrusive questions

  I expect we’ve all been there: you’re chatting to a colleague at lunch or a fellow participant at a conference when suddenly they come out with a question that you find much too personal. Perhaps How much do you earn? or When are you going to start a family? or Why aren’t you drinking tonight? Your first […]