26 October

“How are you?”- What a Brit expects you to answer

“How are you?”- What a Brit expects you to answer

Sometimes it’s the little things that throw you. How are you? is a seemingly simple question that can cause a lot of uncertainty. What can you reply? Let’s look at two different situations: when you’re asked by someone you know and when you’re asked by someone you don’t know.   When you’re asked by someone you […]

28 June

3 effective ways to make sure everyone is heard

3 effective ways to make sure everyone is heard

  One thing the last year has shown me is just how difficult it can be to find an opening to say something in online meetings. Waiting in vain for a pause, taking the plunge only to find that the person speaking hasn’t finished after all or that another member of the group has had […]

12 March

Standing up for yourself and your ideas

  In November, I wrote about the disadvantages of not playing a full role in meetings. After reading the article one of my clients said: ‘I know I need to play an active role. And I try to. But sometimes the others just ignore me. What can I do and say then?’ Good question. And a […]