8 October

Getting tough – without getting nasty

Getting tough – without getting nasty

    – Every month, colleagues at your company’s other locations send you their headcount figures, so that you can compile a report for the whole of Europe. One particular colleague never sends her figures on the agreed date, you always have to send her a reminder. – A colleague discovered some information which you’re […]

10 September

Aargh! What have I done?

Aargh! What have I done?

There’s nothing like pressing the send button to immediately reveal a mistake in your email. One that you’re sure wasn’t there a minute ago. Suddenly you notice that you’ve sent 20 colleagues a tasty-sounding pasta recipe (or worse 🙂 ) instead of the monthly sales figures. Or autocorrect has changed the name of an important […]

12 April

3 things you can still do in the 48 hours before a conference call

3 things you can still do in the 48 hours before a conference call

As far as their stressfulness for non-native speakers goes, there’s not much that beats conference calls. Unfamiliar accents, incredibly rapid speakers, mumbling, unknown vocabulary – these factors can make any meeting a challenge. If on top of that you can’t see the other participants, things become much more difficult. There are no facial expressions or […]