How to give bad news by email
Giving bad news is part and parcel of many people’s working life. You may have to tell a long-standing client you’ll no longer be supplying the service they rely on, let an employee know their request for extra staff has been rejected, or inform a partner in a project that you won’t be able to meet […]
Emails – Done is better than perfect!
Here’s a question for you (though perhaps not one you want to hear 😉 ): How many emails have you got sitting in your inbox waiting for a reply at the moment? And if you take a closer look: Why haven’t you replied yet? If I think about my own inbox, there are two very […]
Let’s talk about DeepL
People often tell me about the wonders of DeepL, a tool which translates their mails into English in a matter of seconds. Knowing how much time it can take to write an English email, I certainly understand the appeal. And machine translation has come a long way since the days when the output was […]
