8 October

Getting tough – without getting nasty

Getting tough – without getting nasty

    – Every month, colleagues at your company’s other locations send you their headcount figures, so that you can compile a report for the whole of Europe. One particular colleague never sends her figures on the agreed date, you always have to send her a reminder. – A colleague discovered some information which you’re […]

10 September

Aargh! What have I done?

Aargh! What have I done?

There’s nothing like pressing the send button to immediately reveal a mistake in your email. One that you’re sure wasn’t there a minute ago. Suddenly you notice that you’ve sent 20 colleagues a tasty-sounding pasta recipe (or worse 🙂 ) instead of the monthly sales figures. Or autocorrect has changed the name of an important […]

6 February

Writing emails that build relationships

Writing emails that build relationships

Writing an email in English probably takes more time and effort than it does in your own language. So – especially when you’ve got an inbox full of mails to reply to – it can be tempting to only write to someone when you have to and then keep it brief and to the point. […]