8 October

Getting tough – without getting nasty

Getting tough – without getting nasty

    – Every month, colleagues at your company’s other locations send you their headcount figures, so that you can compile a report for the whole of Europe. One particular colleague never sends her figures on the agreed date, you always have to send her a reminder. – A colleague discovered some information which you’re […]

10 September

Aargh! What have I done?

Aargh! What have I done?

There’s nothing like pressing the send button to immediately reveal a mistake in your email. One that you’re sure wasn’t there a minute ago. Suddenly you notice that you’ve sent 20 colleagues a tasty-sounding pasta recipe (or worse 🙂 ) instead of the monthly sales figures. Or autocorrect has changed the name of an important […]

5 February

Five types who give small talk a bad name

Five types who give small talk a bad name

Hiding in the toilets or pretending to make an urgent phone call – these are just two of the strategies for avoiding small talk that people have shared with me over the years. What should actually be an enjoyable experience is all too often seen as – at best – a necessary evil. If you […]