18 May

The power of questions

The power of questions

Think back to the last conversation you had in English. The chat you had with a colleague in the canteen or corridor, or the one at a networking event. Did you and your conversation partner both speak for roughly the same amount of time or did one of you say much more while the other […]

18 June

Networking: Ending conversations on a positive note

Networking: Ending conversations on a positive note

  A client recently mentioned how uncomfortable she felt networking at conferences. When I asked her for more details, I discovered that she’d actually made useful contacts and really enjoyed some conversations. So what made these situations so awkward for her? Her answer: “I just don’t know how to end a conversation and move on. […]

8 October

Getting tough – without getting nasty

Getting tough – without getting nasty

    – Every month, colleagues at your company’s other locations send you their headcount figures, so that you can compile a report for the whole of Europe. One particular colleague never sends her figures on the agreed date, you always have to send her a reminder. – A colleague discovered some information which you’re […]