How to give bad news by email
![How to give bad news by email How to give bad news by email](https://www.nicolabartlett.de/wp-content/uploads/2023/02/Trees-800x260.jpg)
Giving bad news is part and parcel of many people’s working life. You may have to tell a long-standing client you’ll no longer be supplying the service they rely on, let an employee know their request for extra staff has been rejected, or inform a partner in a project that you won’t be able to meet […]
“How are you?”- What a Brit expects you to answer
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Sometimes it’s the little things that throw you. How are you? is a seemingly simple question that can cause a lot of uncertainty. What can you reply? Let’s look at two different situations: when you’re asked by someone you know and when you’re asked by someone you don’t know. When you’re asked by someone you […]
3 effective ways to make sure everyone is heard
![3 effective ways to make sure everyone is heard 3 effective ways to make sure everyone is heard](https://www.nicolabartlett.de/wp-content/uploads/2021/06/Gate2-800x260.jpg)
One thing the last year has shown me is just how difficult it can be to find an opening to say something in online meetings. Waiting in vain for a pause, taking the plunge only to find that the person speaking hasn’t finished after all or that another member of the group has had […]