18 May

The power of questions

The power of questions

Think back to the last conversation you had in English. The chat you had with a colleague in the canteen or corridor, or the one at a networking event. Did you and your conversation partner both speak for roughly the same amount of time or did one of you say much more while the other […]

18 June

Networking: Ending conversations on a positive note

Networking: Ending conversations on a positive note

  A client recently mentioned how uncomfortable she felt networking at conferences. When I asked her for more details, I discovered that she’d actually made useful contacts and really enjoyed some conversations. So what made these situations so awkward for her? Her answer: “I just don’t know how to end a conversation and move on. […]

5 February

Five types who give small talk a bad name

Five types who give small talk a bad name

Hiding in the toilets or pretending to make an urgent phone call – these are just two of the strategies for avoiding small talk that people have shared with me over the years. What should actually be an enjoyable experience is all too often seen as – at best – a necessary evil. If you […]