18 June

Networking: Ending conversations on a positive note

Networking: Ending conversations on a positive note

  A client recently mentioned how uncomfortable she felt networking at conferences. When I asked her for more details, I discovered that she’d actually made useful contacts and really enjoyed some conversations. So what made these situations so awkward for her? Her answer: “I just don’t know how to end a conversation and move on. […]

8 October

Getting tough – without getting nasty

Getting tough – without getting nasty

    – Every month, colleagues at your company’s other locations send you their headcount figures, so that you can compile a report for the whole of Europe. One particular colleague never sends her figures on the agreed date, you always have to send her a reminder. – A colleague discovered some information which you’re […]

10 September

Aargh! What have I done?

Aargh! What have I done?

There’s nothing like pressing the send button to immediately reveal a mistake in your email. One that you’re sure wasn’t there a minute ago. Suddenly you notice that you’ve sent 20 colleagues a tasty-sounding pasta recipe (or worse 🙂 ) instead of the monthly sales figures. Or autocorrect has changed the name of an important […]