31 August

What your English boss or colleague is really thinking

When it comes to expressing criticism, the English don’t exactly have a reputation for telling it like it is. 😉  A pretty indirect style of communication with lots of downgraders (a little, slightly, sort of) and understatement helps to soften the blow … and can obscure the message completely. Here’s a light-hearted look at what you might […]

29 January

Small talk: Finding a topic to talk about.

  The British have got a reputation for talking about the weather. I’m no exception, but I’m very happy to talk about other topics, too. 😉 So if chatting about the weather doesn’t appeal to you, that’s still no reason to avoid small talk. You’re free to bring up other subjects. And in case you’re unsure what […]

15 September

Mind your Ps and Qs

As you’ve probably noticed, ‘please’ and ‘thank you’ are used a lot by English native speakers. It’s easy enough to add a generous sprinkling of ‘thank yous‘ to your English emails: Thank you for getting in touch. Thanks for calling. Thank you very much for all your support. Many thanks for making my stay so enjoyable. […]