3 key steps for exchanging information over the phone
When I first came to Germany I worked in an office organizing exchanges between my home town Derby and the city of Osnabrück – a great job, but pretty challenging. Especially when it came to answering the phone (this was long before the email, so a lot of enquiries came by phone). People spoke so […]
Is everyone on the same page?
Do you ever need to discuss texts with a colleague? If you’re sitting together in the same room it’s relatively easy. You can go through the document together, pointing out on the screen or on paper where you have questions or suggestions. But what if you need to ring a colleague to query parts of the translation of […]
Disagreeing politely and constructively
Recently I was talking to Mark, a friend of a friend from England, and we got onto one of my favourite topics: the differences between the English and the Germans. 🙂 One thing he said was “Germans really like to argue, don’t they?” He went on to describe a meeting he’d attended where two German […]