13 November

What happens if you don’t make your voice heard

What happens if you don’t make your voice heard

The monthly project meeting is about to start and Anna expects to be contributing quite a lot this time. She’s a little nervous about having to do it in English, but she’s well prepared and feeling quietly confident that she’ll manage. Yet as the meeting unfolds Anna feels less and less satisfied with the way […]

3 April

Ending small talk politely

Ending small talk politely

    In the past I’ve encouraged you to take an active role in small talk and given some ideas for what to talk about. Whenever you engage in small talk there does, of course, come a moment when it has to end. If you start a phone call or meeting with a little small […]

3 October

What you can do to become a better listener

When people come to me for English training it’s almost always because they want to speak English more fluently. Usually they say something like “I understand most of what people say, the problem is answering.” They want to increase their vocabulary, be able to find the right words faster and gain confidence in speaking the […]