10 September

Aargh! What have I done?

Aargh! What have I done?

There’s nothing like pressing the send button to immediately reveal a mistake in your email. One that you’re sure wasn’t there a minute ago. Suddenly you notice that you’ve sent 20 colleagues a tasty-sounding pasta recipe (or worse 🙂 ) instead of the monthly sales figures. Or autocorrect has changed the name of an important […]

12 April

3 things you can still do in the 48 hours before a conference call

3 things you can still do in the 48 hours before a conference call

As far as their stressfulness for non-native speakers goes, there’s not much that beats conference calls. Unfamiliar accents, incredibly rapid speakers, mumbling, unknown vocabulary – these factors can make any meeting a challenge. If on top of that you can’t see the other participants, things become much more difficult. There are no facial expressions or […]

6 February

Writing emails that build relationships

Writing emails that build relationships

Writing an email in English probably takes more time and effort than it does in your own language. So – especially when you’ve got an inbox full of mails to reply to – it can be tempting to only write to someone when you have to and then keep it brief and to the point. […]