5 February

Five types who give small talk a bad name

Five types who give small talk a bad name

Hiding in the toilets or pretending to make an urgent phone call – these are just two of the strategies for avoiding small talk that people have shared with me over the years. What should actually be an enjoyable experience is all too often seen as – at best – a necessary evil. If you […]

13 June

Five types who derail meetings – and what to say to them

Are meetings always a waste of time? Of course not. And definitely not if you deal with disruptions and unhelpful behaviour calmly, firmly and constructively early on. In the following I look at five types whose behaviour can prevent a meeting being successful. Then I suggest what you can say to deal with them and […]