5 February

Five types who give small talk a bad name

Five types who give small talk a bad name

Hiding in the toilets or pretending to make an urgent phone call – these are just two of the strategies for avoiding small talk that people have shared with me over the years. What should actually be an enjoyable experience is all too often seen as – at best – a necessary evil. If you […]

8 January

How about doing a business English exam?

How about doing a business English exam?

I can imagine that’s not the most popular suggestion I’ve ever made. 😉 Taking exams is a bit like going to the dentist: you can’t get through life without ever doing it, but at the same time you’d probably like to keep it to the absolute minimum.  Over thirty years later, I still dream that […]

13 November

What happens if you don’t make your voice heard

What happens if you don’t make your voice heard

The monthly project meeting is about to start and Anna expects to be contributing quite a lot this time. She’s a little nervous about having to do it in English, but she’s well prepared and feeling quietly confident that she’ll manage. Yet as the meeting unfolds Anna feels less and less satisfied with the way […]